SELF HELP + FAQ's

Tips to help you manage your account and answers to frequently asked questions.

I FORGOT MY PASSWORD

On the login screen, submit your cell phone number and click on the forgot password option. Then choose where your reset code must be send to and submit the code when you recieve the SMS.


CHANGE MY EMAIL ADDRESS

Log in to your OneAgri profile and click on the pencil/edit button. Change your email address and save this change.


I LOCKED MY ACCOUNT

Please contact our OneAgri Support Line at
018 464 7209 to unblock your account.




MANAGE MY SUBSCRIPTIONS

Log in to your OneAgri profile and select subscriptions on the top-righthand side.


HOW TO UPDATE MY DETAILS

Log in to your OneAgri profile and click on the pencil/edit button. Update your details and save them.


FLEXIBILITY

You can log in to OneAgri from any device.


Top 5 Questions

AgriRewards, Hinterland and Nation in Conversation make use of this convenient functionality.

The OneID name will change and will be known from now on as OneAgri. Clients/users will also in future use the same PIN code that they currently use when doing their purchases at Hinterland on any of the other platforms driven by OneAgri.

TradeVantage and MySenwes will soon be driven by OneAgri as well, which means that the same logon details can be used on these platforms as well.

  • One identity for various agri-platforms
  • One time logon to different platforms
  • Different authorisation methods
  • User and cell phone friendly

 

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