SELF HELP + FAQ's

Tips to help you manage your account and answers to frequently asked questions.

How do I register for OneAgri?

Visit the OneAgri Sign-On page on the Senwes website or the Senwes app.

Click 'Register for OneAgri' at the bottom of the page.

Complete the form with the following details:

  • Mobile Number
  • Name
  • Email Address
  • RSA ID Number

Create a strong password.

Click Register, and an OTP will be sent to your mobile for account verification.

Once verified, you can access all the benefits OneAgri has to offer!


What to do if I forgot my OneAgri password?

Don't worry - simply visit the OneAgri Sign-On page on the Senwes website or the Senwes app.

  • At the bottom, select 'Forgot Password'.
  • From there, enter your cellphone number and choose 'Reset Password'.
  • You will receive an OTP which you will enter along with your new password.

What should I do if I haven't received an OTP for verification of my OneAgri account?

Kindly contact our Service Desk at 018 464 7755 or [email protected] for assistance.




Is my data secure with OneAgri?

Yes, your data is secure with OneAgri.

We take the protection of your personal information seriously and adhere to strict security measures to ensure its safety.

For more details on how we handle your data, please refer to Senwes' Privacy Policy.


What should I do if I have lost access to my registered phone number?

Kindly contact our Service Desk at 018 464 7755 or [email protected] for assistance.


Top 5 Questions

 

  • Unified Identity Across Platforms: Access multiple Senwes Group platforms with a single identity, eliminating the need to manage multiple accounts.
  • Convenient Single Login: Log in once to seamlessly switch between various platform features, saving time and effort.
  • Enhanced Security: Benefit from advanced security measures designed to protect your account and transactions.
  • Multiple Authorisation Methods: Enjoy flexibility with secure options such as passwords, PIN codes, and OTPs for authentication.
  • User and Mobile-Friendly: The system is designed for ease of use, ensuring a smooth experience for users on any device.

 

 

  • Senwes App.
  • Hinterland Statements & Invoices.
  • Hinterland Delegated Access.
  • Hinterland Payment Advice.
  • ACS Loans.
  • Certisure Credit Life Insurance.
  • Grainlink Self Service.
  • Senwes Shares.
  • Senwes Secure Documents.
  • Earn and redeem points with AgriRewards.
  • Activate and manage your Hinterland PIN.

 

Multiple monthly or cash accounts can be linked to a single OneAgri profile, as long as all the accounts are associated with the same South African ID number.

 

Yes, you can log into your OneAgri account with any device that has an internet connection.

 

OneAgri